Privacy Policy

Thank you for choosing Davao Funeral Flower Shop for your floral needs. Please take a moment to review our delivery policies to ensure a seamless and satisfactory experience with us.

Delivery to Davao Provinces:

For orders placed before 2:00 PM (Philippine time), we guarantee next-day delivery unless a specific delivery date is requested. Otherwise, your delivery will take place one day after the order is processed. Please note that we do not deliver on Sundays. During peak seasons such as Valentine's Day, Mother's Day, Father's Day, Christmas, and New Year, next-day delivery may not be available. If no delivery date is specified, our team will follow the regular delivery schedule.

Substitution Policy:

To ensure your flowers are delivered on time, substitutions may be necessary. However, we take great care to ensure that the replacement flowers closely match your original order. If specialty gifts are unavailable, we will substitute them with another of equal or greater value and a similar theme to maintain the intended sentiment of your gift.

Delivery Schedule:

Please note that we cannot guarantee a specific delivery time. Deliveries will be made any time during the day for orders placed before the cutoff time.

Hospital Deliveries:

For hospital deliveries, please ensure that the recipient is still admitted and provide the room number when placing your order to avoid any complications.

Office Deliveries:

We will ensure that all office deliveries are completed before 5:00 PM at the designated office address.

Deliveries to Remote Areas:

We strive to reach all areas within Davao. However, for locations far from our courier office or beyond our standard delivery zones, the recipient may need to pick up their item from the nearest courier office. Recipients will be notified accordingly.

Disclaimer:

Our priority is your satisfaction. While we aim to replicate the flower arrangements shown on our website, substitutions may occur to facilitate timely delivery. We deliver across most areas in the Philippines, but in remote locations, the recipient might need to arrange a pick-up. Please note that delivery times can vary due to the nature of different merchant items. For orders combining products from different merchants, a single delivery request is welcome.

Recipient Acceptance:

Our courier team is authorized to deliver the arrangement to any person present at the provided delivery address. If the intended recipient is unavailable, another individual at the address can accept and sign for the order on their behalf.

Delivery Time Exceptions:

During extreme weather or unforeseen circumstances, guaranteed delivery times may be suspended. Additionally, incomplete or inaccurate shipping addresses may cause delays in processing your order.

Order Cancellation:

Davao Funeral Flower Shop reserves the right to cancel any order at its discretion.

We are here to provide you with the best service possible. If you have any further questions or require assistance, feel free to reach out to us. Your satisfaction is our highest priority, and we thank you for trusting Davao Funeral Flower Shop for your floral needs.